Brady IDXPERT User Manual download pdf (Page 34)

Chapter 11 Troubleshooting

If your IDXPERT

Handheld Labeler is not performing as documented in this user’s manual, use the

following troubleshooting and error message guides to determine the corrective action you should

take. If the corrective action does not work, contact Brady’s Technical Support Group.

Troubleshooting Guide

Symptom Cause Corrective Action

The printhead and platen

roller are dirty.

Clean the printer. See Cleaning on page

27.

Poor quality printing.

Battery power is low. Replace batteries.

Printer does not

power up when

turned on.

Dead Batteries Replace batteries.

The leading edge of the

media roll is uneven or

torn (not a straight edge).

Use a pair of scissors to cut a straight

leading edge on the marker roll.

Printer will not feed

labels.

Battery power is low. Replace batteries.

The printer is not

reading the smart-cell

label format settings

of a newly inserted

cartridge.

The cartridge you just

installed is different than

the previous cartridge.

The printer is retaining

the label format settings

from the previous

cartridge.

Press

+ .

28 User’s Manual

1 2 ... 29 30 31 32 33 34 35 36 37 38 39 40

No comments

Brady IDXPERT User Manual Page 34